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Privacy policy 

Privacy Policy (EU and GDPR Compliant):

At our Portuguese bakery and coffee shop in Bratislava, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with these regulations.

  1. Information We Collect: When you visit our bakery or interact with us online, we may collect and process certain personal information, including but not limited to your name, contact details, email address, and any other information you voluntarily provide to us.

  2. Lawful Basis for Processing: We will only collect and process your personal information when we have a lawful basis to do so under the GDPR. This includes processing your data to fulfill a contract, comply with legal obligations, protect vital interests, obtain consent, or for legitimate interests pursued by our bakery or a third party.

  3. Use of Information: We use the information we collect to provide you with our products and services, improve your experience, and fulfill our contractual obligations. This includes:

    • Processing your orders, payments, and reservations accurately and efficiently.

    • Responding to your inquiries, requests, or customer service needs.

    • Sending you relevant updates, promotions, and information about our bakery, provided you have given your consent or where permitted by applicable laws.

    • Analyzing customer trends and preferences to improve our products and services.

  4. Data Security: We implement appropriate technical and organizational measures to ensure the security and confidentiality of your personal information, and to protect it from unauthorized access, loss, alteration, or destruction. We regularly review and update our security measures to maintain their effectiveness.

  5. Data Sharing: We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business effectively, such as payment processors, delivery services, or IT support providers. These third parties are contractually obligated to handle your data securely and in accordance with applicable data protection laws.

  6. International Data Transfers: If we need to transfer your personal information to a recipient located in a country outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as relying on Standard Contractual Clauses approved by the European Commission or ensuring the recipient is Privacy Shield certified (if applicable).

  7. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely dispose of it in accordance with our data retention policies.

  8. Your Rights: Under the GDPR, you have certain rights regarding your personal information, including the right to access, rectify, erase, restrict processing, object to processing, and the right to data portability. If you wish to exercise any of these rights, please contact us using the contact information provided below.

  9. Data Protection Officer: We have appointed a Data Protection Officer (DPO) who oversees our data protection efforts. If you have any questions, concerns, or requests regarding the handling of your personal information or this Privacy Policy, please contact our DPO using the contact details provided below.

  10. Changes to the Privacy Policy: We may update our Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. Any modifications will be effective upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Data Controller: Wix website hosting platform

Data Protection Officer: David Eliseu Martins Flor - 0948000898 -

Third party data Hosting and data controller

Our website is hosted by Wix, a reputable website hosting platform. Wix provides the infrastructure and technical services for our website, ensuring its smooth operation and secure hosting. As the hosting provider, Wix may collect and process certain data in accordance with their own privacy practices and terms of service.

  1. Third-Party Hosting: Our website is hosted on servers provided by Ltd., an international company that offers website hosting and related services.

  2. Data Collection by Wix: When you visit our website, Wix may collect certain technical information automatically, such as your IP address, browser type, device information, and browsing activity. This data is collected and processed by Wix for the purpose of optimizing website performance, analyzing trends, and improving their services.

  3. Cookies and Tracking Technologies: Wix and its partners may use cookies and similar tracking technologies on our website to enhance your browsing experience, analyze website traffic, and personalize content. These technologies may collect information about your interactions with our site and other websites you visit. By using our website, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.

  4. Wix's Privacy Practices: We encourage you to review Wix's Privacy Policy to understand how they handle and protect your personal information. Wix is committed to compliance with applicable data protection laws and takes measures to safeguard the data they collect and process.

  5. Data Transfers: As a global company, Wix may transfer and process your personal information outside of the European Economic Area (EEA). In such cases, Wix ensures that appropriate safeguards are in place to protect your data, such as implementing Standard Contractual Clauses approved by the European Commission or relying on other lawful data transfer mechanisms.

  6. Your Rights and Data Control: While we do not directly control the data collected by Wix, we are committed to respecting your rights under the GDPR. If you have any questions, concerns, or requests regarding the data collected by Wix or its impact on your privacy, we recommend contacting Wix directly or reviewing their Privacy Policy for further information.

Please note that our Privacy Policy primarily covers the data we collect and process as the owner and operator of the Portuguese bakery and coffee shop in Bratislava. For any inquiries specifically related to the data collected and processed by Wix, we encourage you to contact them directly.

If you have any questions, concerns, or requests regarding the handling of your personal information on our website, please refer to the contact information provided in our Privacy Policy.

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